1. INTRODUCTION & POLICY OVERVIEW
1.1 At Sands Global, we are committed to safeguarding the personal data entrusted to us. We recognise the importance of privacy and take the responsibility of protecting your personal information seriously.
1.2 This Personal Data Protection Policy applies to Sands Global Pte. Ltd. and its associated entities. It outlines our practices on the collection, use, disclosure, and processing of personal data in compliance with the Personal Data Protection Act 2012 (“PDPA”) of Singapore.
1.3 This Policy complements, but does not override, any consent previously provided. Your consent here is in addition to our rights under applicable law.
2. TYPES OF PERSONAL DATA WE COLLECT
2.1 “Personal Data” refers to data that identifies an individual, either on its own or in combination with other information. This includes, but is not limited to:
- Personal details: Name, NRIC/FIN, passport numbers, gender, date of birth
- Contact information: Email, address, telephone numbers
- Employment and educational background (for job applicants)
- Financial data: Payment card details, billing addresses
- Health information (where applicable)
- Technical data: IP addresses, device identifiers, CCTV footage, photographs
3. PURPOSES FOR COLLECTION, USE, AND DISCLOSURE
3.1 Personal data may be collected through various interactions with Sands Global, including:
- Service inquiries and transactions
- Website browsing and cookies
- Participation in marketing activities or feedback surveys
- Job applications and employment-related processes
3.2 Data is collected for purposes such as:
- Fulfilling contractual obligations
- Verifying identity and background checks
- Processing payments and issuing refunds
- Responding to feedback or resolving disputes
- Regulatory compliance and audits
- Recruitment, payroll, and employee benefits
- Analytics, marketing, or service improvements
3.3 Where applicable, we will obtain your consent unless exceptions under the PDPA apply.
4. DISCLOSURE OF PERSONAL DATA
4.1 Personal data may be disclosed to:
- Employees and authorised personnel with a legitimate business need
- Third-party service providers for operational or support services
- Government agencies or regulators as required by law
- Clients or partners when authorised or legally permitted
4.2 Sands Global ensures these parties observe appropriate data protection standards.
5. ACCESS AND CORRECTION
5.1 You may request access to or correction of your personal data in our records.
5.2 Please contact our Data Protection Officer (see Section 11). Verification may be required. We may charge an administrative fee for processing such requests.
6. WITHDRAWAL OF CONSENT
6.1 You may withdraw your consent for the collection or use of your personal data at any time by contacting us in writing.
6.2 Note that withdrawal may affect our ability to provide you with certain products or services.
7. RETENTION OF PERSONAL DATA
7.1 Sands Global retains personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
7.2 We adopt reasonable administrative and technical safeguards to protect personal data from unauthorised access, use, or disclosure.
8. TRANSFER OF PERSONAL DATA OVERSEAS
8.1 Where necessary, personal data may be transferred outside of Singapore. We will ensure that such transfers comply with PDPA requirements for comparable protection.
9. COOKIES AND WEBSITE ANALYTICS
9.1 Our website may use cookies and analytics tools (e.g., Google Analytics) to improve user experience and website functionality.
9.2 You can disable cookies in your browser settings, but some features may be affected.
10. UPDATES TO THIS POLICY
10.1 This Policy may be updated from time to time to reflect legal or operational changes.
10.2 Please refer to our website for the latest version. Continued use of our services indicates your acceptance of the updated policy.
11. CONTACTING US
For any questions regarding your personal data or this policy, please contact our Data Protection Officer at:
Sands Global
Email: info@sandsglobal.com.sg
